Effective Date: 10/12/2024

Raccoons, located at Veldkant 33A, 2550 Kontich, Belgium, is committed to protecting your personal data and ensuring transparency in how we collect, use, and share information. This privacy notice complies with Articles 13 and 14 of the General Data Protection Regulation (GDPR).

1. Identity and Contact Details

• Controller: Raccoons
• Address: Veldkant 33A, 2550 Kontich, Belgium
• Email: hello@raccoons.be
• Phone: +32 16 79 58 88
• Privacy contact point: hello@raccoons.be

2. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Purpose: Marketing activities through our tool.
• Legal Basis:
  • Legitimate Interests: To conduct marketing activities in a manner that aligns with your expectations.

3. Categories of Personal Data

We process the following categories of personal data:

• Name (as entered by the user).

4. Recipients of Personal Data

Your data may be shared with:

• HeyGen (https://www.heygen.com), a third-party service provider.

5. International Data Transfers

If your personal data is transferred outside the European Union (EU) or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

6. Retention Period

We do not store your data beyond the duration of your session. All data is temporarily stored in the application’s memory and is deleted as soon as the session ends.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

1. Right to Be Informed

You have the right to know how your personal data is being collected, used, stored, and shared.

2. Right of Access

You can request access to your personal data and obtain a copy of it.

3. Right to Rectification

You can request correction of inaccurate or incomplete personal data.

4. Right to Erasure ("Right to Be Forgotten")

You can request deletion of your personal data under specific circumstances (e.g., when it is no longer necessary for its original purpose).

5. Right to Restrict Processing

You can request limitation on how your personal data is processed in certain situations.

6. Right to Data Portability

You can request that we transfer your personal data to another organization or directly to you in a structured format.

7. Right to Object

You can object to processing based on legitimate interests or direct marketing purposes.

8. Rights Related to Automated Decision-Making and Profiling

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

To exercise these rights, please contact us at hello@raccoons.be. We will respond within one month.

8. Cookies and Tracking Technologies

Raccoons uses cookies and similar tracking technologies to enhance your experience on our website and ensure its proper functioning.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They collect information about your browsing behavior and preferences, which helps improve your experience.

Types of Cookies We Use

Strictly Necessary Cookies

• Essential for website functionality (e.g., user authentication).
• Legal Basis: Legitimate interest (no consent required).

How We Use Cookies

We use cookies for purposes such as ensuring proper website functionality.

9. Changes to This Privacy Notice

We may update this privacy notice periodically to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised date.

10. Contact Information

For any questions or concerns about this privacy notice or how we handle your personal data, please contact us: Email: hello@raccoons.be

If you believe that we have not addressed your concerns satisfactorily, you have the right to lodge a complaint with a supervisory authority, such as the Belgian Data Protection Authority.